Policies & Support
Comprehensive information about our terms, privacy, and frequently asked questions to help you understand our services and your rights.
Terms & Conditions
1. Service Scope
The Paperwork Store, Inc. ("The Paperwork Store") provides professional document preparation and administrative support services. We do not provide legal advice or representation. Specific services and deliverables will be outlined in your service agreement.
2. Client Responsibilities
Clients must provide accurate, complete, and timely information. It is the client’s responsibility to review and approve all documents before submission. Clients should seek independent legal counsel for legal advice or complex matters.
3. Liability
The Paperwork Store is not liable for damages arising from use of services, errors in client-provided information, or third-party services. Services are provided "as is" without warranties. Liability is limited to fees paid for services rendered.
4. Compliance with Laws
We operate in compliance with applicable federal, state, and local laws, including Georgia state regulations. Clients are responsible for their own compliance with laws relevant to their business or personal affairs.
5. Payment & Refunds
Payment terms will be clearly stated in your service agreement. Refunds are handled on a case-by-case basis depending on service completion and circumstances.
6. Amendments & Termination
We reserve the right to amend these terms with notice. Either party may terminate services as outlined in the service agreement.
Frequently Asked Questions
What types of services do you offer?
We provide document preparation, business formation assistance, administrative consulting, digital document management, printing, copying, and more tailored to your needs.
Do you provide legal advice?
No. We assist with document preparation but do not offer legal advice. For legal matters, please consult a qualified attorney.
How do I submit documents?
You can submit documents in person, via secure online portals, or by mail/fax depending on the service.
What is the typical turnaround time?
Turnaround times vary by service complexity. We provide estimated timelines when you place your order.
How is pricing determined?
Pricing depends on the type, volume, and complexity of services. We offer transparent quotes and may provide package discounts.
What payment methods do you accept?
We accept major credit and debit cards. Payment details are provided during service engagement.
How can I contact support?
You can reach us via phone, email, or our website contact form. Support hours are listed on our site.
Do you offer ongoing support?
Yes, we provide ongoing support and training for document management systems and other services.
What if I need to make changes after submitting a request?
Please contact us as soon as possible. Depending on the service stage, we may accommodate changes.
How do you handle client feedback or complaints?
We value your feedback and have a formal process to address complaints promptly and professionally.
Privacy Policy
Effective Date: October 22, 2025
The Paperwork Store, Inc. ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information.
Information We Collect:
- Contact details (name, email, phone)
- Identification and financial information as needed for services
- Business information for business clients
- Service-related documents and communications
- Technical data from website interactions
How We Use Your Information:
- To provide and manage services
- To communicate with you
- To comply with legal obligations
- For billing and payment processing
- To improve our services
Data Security:
We use technical and organizational measures including encryption, access controls, and secure storage to protect your data.
Data Retention:
We retain data only as long as necessary for service provision and legal compliance.
Disclosure:
We do not sell your data. We may share with trusted service providers or as required by law.
Your Rights:
You may request access, correction, deletion, or restriction of your data. Contact us to exercise these rights.
Compliance:
We comply with applicable laws including GDPR and CCPA where relevant.
Contact Us:
The Paperwork Store, Inc.
1349 W Peachtree Street NW
Suite 1910, PMB 572
Atlanta, GA 30309
admin@thepaperwork.store
888-209-7074
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